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Studio Policies

-Session fees or deposits are due at the time of booking to secure your time and date and are non-refundable, please give 48 hours notice if you need to reschedule to avoid paying another deposit.

-Please do not take photos or video in our studio, cell phones included.

– Your session will begin at the agreed upon time, please be dressed and ready to begin.   Please do not spend session time getting ready.

-We reserve the right to cancel if you are more than 15 minutes late.  

-Our studio is by appointment only.  

-Orders not picked by within 30 days are subject to a $25 per month storage fee.  

-All sessions come with ONE viewing/ordering appointment, so all decisions makers need to be present.  There is a charge for additional ordering sessions.  Failure to make a decision or a “no show” will result in a $49 rescheduling fee.  

-Basic retouch is included- color correction and removal of slight imperfections. 

-Beauty retouching is not included on proofs, digital copies or images 8×10 or smaller (may be added for an hourly rate).  Beauty retouch includes removal of wrinkles, slimming, teeth whitening, etc.  Beauty retouching is included in printed wall art that is 11×14 or larger or most business headshots.  

-Purchased images are kept on file for 6 months. Images not purchases are discarded 2 weeks after your viewing/ordering session.  

-Digital download links will stay available for 14 days, there will be a $49 fee to reactive the link. 

 -Images may be posted to an online gallery after the ordering session. 

-Payment is due the day of the viewing/ordering session. Payment arrangements should be discussed at the time of scheduling the session.

-There is no charge for re-shoots due to technical issues, however we cannot offer free re-shoots for the following reasons- dissatisfaction of clothing, facial expressions, wind, hair or other items beyond our control.

-Due to the custom nature of our work all sales or final and items may not be returned or exchanged.